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Assistive Device: CaptionCall

November 3, 2015

One of the symptoms for an MS patient would be the loss of hearing, especially for one who is a bit older. CaptionCall is a revolutionary telephone service for anyone that has difficulty hearing on the phone.

Similar to captioned television, CaptionCall communication assistants use voice recognition technology to quickly provide written captions of what callers say on a large, easy-to-read screen. Plus, CaptionCall offers exceptional sound quality with amplification and customizable audio settings to match an individual’s unique hearing loss.

It works like a regular telephone, dial and answer calls as usual, speak and listen using a phone handset like always. How it works:

  • The CaptionCall user hears the caller’s voice over a standard phone line.
  • The CaptionCall phone sends the caller’s voice to the CaptionCall service via internet connection.
  • A Communications Assistant quickly converts the caller’s words to text using voice-recognition technology.
  • Captions are sent back to the CaptionCall phone display screen.

All calls are safe, encrypted, and FCC-regulated transcription. The best thing about this service, however, is that all you have to do is confirm your hearing loss to receive it for free! To read more about their service and how it works, visit the CaptionCall homepage here.